Terms of Use

Website use

This website describes ShobuOps' Shopify back-office operations services. By using this website, you agree to use it only for lawful purposes and in a way that does not disrupt or interfere with its normal operation.

Informational nature of website content

Content on this website — including descriptions of our capabilities, operating model, and daily operating rhythm — is provided for informational purposes and reflects our standard approach. It is not a specification or commitment for any particular engagement unless confirmed in writing.

No service relationship created by form submission

Submitting the Operations Review form, or otherwise contacting us through this website, does not create a client relationship, a service agreement, or any binding obligation on either party. It initiates a review of your request, which we aim to respond to within one EST business day.

Scope and pricing subject to review and written agreement

Plan names and prices shown on this website (Core Ops, Growth Ops, and Enterprise Full Ops) describe our standard monthly offerings. Final scope, responsibilities, and pricing for any engagement are confirmed during the operations review process and set out in a separate written agreement before work begins.

No guarantee of business outcomes

We describe our operating model, capabilities, and quality-control practices in good faith. We do not guarantee specific business outcomes, error-free operations, or any particular result, as actual performance depends on factors including your systems, data, and cooperation during onboarding.

Intellectual property

The text, layout, and design of this website belong to ShobuOps unless otherwise noted. You may not copy, reproduce, or reuse substantial portions of this website for commercial purposes without our permission.

Acceptable use

You agree not to use this website to transmit harmful code, attempt unauthorized access to our systems, scrape content at scale, or submit false or fraudulent information through our forms.

Third-party services and links

This website relies on third-party services (such as font hosting and, where applicable, form processing) and may link to third-party destinations such as email. We are not responsible for the content, availability, or practices of third-party services we do not control.

Limitation of liability

To the extent permitted by law, ShobuOps is not liable for indirect, incidental, or consequential damages arising from your use of this website or reliance on its content. This website is provided on an "as is" basis without warranties of any kind beyond what is expressly stated here.

Changes to these terms

We may update these terms from time to time. The date at the top of this page reflects the most recent update. Continued use of this website after changes are posted means you accept the updated terms.

Contact

Questions about these terms can be sent to shobuj@shobuops.com.