Privacy Policy

Information submitted through the Operations Review form

When you submit the Operations Review form, we collect the information you provide: your name, work email, store URL (if given), estimated monthly order volume, primary operational bottleneck, current tools or 3PL, preferred meeting time, interested plan (if applicable), and any additional context you include.

How submitted information is used

We use this information to review your request, prepare for an operations conversation, and respond to you. We do not sell your information, and we do not use it for advertising or share it with third parties for marketing purposes.

Hosting and form-processing providers

This website is designed to run on Netlify, and form submissions may be processed through Netlify Forms as part of the website's hosting and form-handling infrastructure. If the site is hosted elsewhere, submissions may instead be processed by a different hosting or form provider; in that case this section will be updated to reflect the provider in use.

Technical data collected by the hosting provider

Like most websites, our hosting provider may automatically log basic technical data (such as IP address, browser type, and request timestamps) for security and reliability purposes. This is standard infrastructure-level logging rather than data we separately collect or analyze.

Fonts and externally loaded resources

This website loads typefaces from Google Fonts. Requesting these fonts may cause your browser to connect to Google's servers, which can involve the transmission of standard connection information such as IP address. We do not control this data flow beyond selecting the fonts used.

Analytics and advertising cookies

This website does not currently use advertising cookies or behavioral advertising, and no analytics or tracking scripts are installed. If that changes in the future, this policy will be updated to describe what is used and why.

Data retention

We retain submitted information for as long as needed to respond to your request and, if you become a client, to support the engagement. Information from inquiries that do not proceed is retained only as long as reasonably useful for follow-up, and may be deleted periodically.

Data security

We take reasonable steps to protect the information submitted to us, including limiting who can access it. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

International processing

ShobuOps operates as a Bangladesh-based specialized operations team and works with prospects and clients internationally, including in the United States. Information you submit may be accessed or processed from Bangladesh, and by the hosting or form-processing provider's infrastructure, which may be located in other countries.

Accessing, correcting, or deleting your information

You may request a copy of the information you submitted, ask us to correct it, or ask us to delete it, by emailing us. We will respond to reasonable requests within a reasonable timeframe.

Third-party links

This website may link to third-party sites (such as email). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent update. Continued use of this website after changes are posted means you accept the updated policy.

Contact

Questions about this policy, or requests regarding your information, can be sent to shobuj@shobuops.com.